Fantastic experience, exceptional caring staff and total peace and tranquility. Only 5 rooms so everything is very personal. Clean sheets and towels daily and free transportation anywhere you wish to go in local area. This really is a gem of a place.
My husband and I stayed in PandokAyu for five nights and we didn’t want to leave. Everything was just fab, if you are like us and looking for some lovely quiet time it’s the place to go. Each member of staff was fabulous and I have to say a special thanks to Nyoman for her massage which I had every day I wish She lived here in Ireland. Gede thanks for our wonderful day out which you brought us on and to Kadek Made Ayu and Padu for your attention to us with regards to our food and cleaning our room what a lovely family you are. We hope to return again sometime
Super friendly and helpful staff The hotel was amazing. Our room was clean and big. Towels were changed every day. If we go back to Sanur we will choose this hotel for sure.
Bed was incredibly comfortable and the room was a great size. Pool was beautiful and the communal breakfast was a lovely touch (great food as well!) Staff were all incredibly friendly and smiley.
The grounds are gorgeous. The pool is great and nice addition of umbrella and fountain. Rooms large and very comfortable. Lovely staff. Nice to have a driver to take us places.
The staff were the star of this property, very polite and helpful. Was great to get an airport shuttle and can ask to be dropped into Sanur/to the beach for free. Breakfast was good and it was nice to sit by the pool. Rooms are large, have all that is needed and are very clean. Property is a little away from main Sanur but it is close to the beach. Would highly recommend.
Pondok Ayu was simply amazing. Gede and the rest of the staff truly make it an unforgettable experience. They are so kind and offer to help with any and everything. Breakfast is great, rooms are clean and spacious. Pool is well kept and clean. Gede set up a whole tour for us (We wanted to see a bunch of things in 1 day and he did it with no problem). We honestly felt sad leaving. Can’t say enough good things <3
The staff were lovely and friendly, they helped organize a pick up at the airport and the drop off was a very fair price given it was 10pm at night! They lent me a motorbike helmet for the time I was there and massages/spa treatments were offered throughout the stay. The prices of food & beverages were excellent and the minibar well stocked!! The room was huge and bathroom/facilities were beautifully clean!
We had a lovely stay at Pondok Ayu! The location is calm and quiet, and the room was big and spotlessly clean. Also the garden with the pool was just wonderful! The arrival was super easy as Gede met us at the airport, and in addition to the airport transfer, also other transfer services were available. The breakfast was delicious and had good options. All the staff was very friendly, and we could definitely stay here again!
The service and staff were amazing, anything you wanted, nothing was too much trouble, very clean, lovely breakfast, everything was fantastic
Everything was fantastic. The pool was awesome. The bathroom was so well equipped, with excellent facilities and really spacious. The room was big, the grounds lovely and the staff were so friendly and helpful. I loved this place.
The staff were lovely and treated me like family. I felt very safe and comfortable. I loved the free bicycles and rode all around the area. My room was great. The breakfast every morning, fantastic. Close to the beach, restaurants and the market. Free pick up at the airport was a great way to start off my trip and they did a round trip drop off for nights out.